Frequently Asked Questions

Find Answers To All Your Questions

Orders

Shipping & Delivery

Refund & Exchange

Disclaimer

What are my payment options?

We accept all the popular payment methods such as PayPal, Visa, MasterCard, Discover, Amazon Pay, American Express and Google Pay.

How to track my order?

You will receive an email from us after you have placed the order. You’ll get confirmation in your email when you purchase and we’ll let you know when your order is on the move. You will be able to track your order through your preferred shipping partner.

How do I cancel or change my order?

Unfortunately, it’s not possible to make any changes to an order or cancel it once it has been dispatch.If you need to make changes to your order please get in touch with us by using our chat or contact form. However, you could ask for a refund.

How long does the delivery take?

We usually take 3-5 business days for your order to be shipped & delivered.

Do you offer free shipping?

Yes, free shipping is available for all the orders over £50 that's placed inside the United Kingdom. We do not charge shipping fees for overseas orders.

Do you ship overseas?

Yes, we ship all over the world. Please note that additional shipping costs will be applied based on your delivery location.

Can I protect my shipment ?

At checkout, you have the option to add shipping protection for a minimal fee, ensuring peace of mind for your order's delivery. This cost-effective solution safeguards your purchase from the moment it leaves our store until it reaches your doorstep.

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What is your Refund & Exchange Policy?

You can ask for a refund within 30 days of your purchase. Returned items must be in the exact same condition as they were received.

How do I track my Refund?

To track the status of your refund, kindly refer to your confirmation email that you have received from us.

How long does it take to get the Refund?

Once we receive your return, please allow us 3-5 business days for your refund to process. Refund amount will be automatically debited to the same form of payment originally used for purchase.

Should I consult a healthcare provider before using BioBodyBoost supplements?

BioBodyBoost's supplements are designed for general wellness and should not replace professional medical advice or treatments. They are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare provider before beginning any supplement regimen, especially if you have existing health conditions or are pregnant/nursing. Read and follow all product instructions carefully.

Are BioBodyBoost supplements safe for everyone to use?

Our supplements are formulated with safety in mind, but individual needs vary. We recommend consulting with a healthcare provider if you have any specific health conditions or concerns before starting any new supplement.

Can BioBodyBoost supplements replace my prescribed medication?

No, our supplements are intended to support general wellness and should not be used as a substitute for prescribed medications. Always consult your healthcare provider for medical advice and treatment options.

How do I know which BioBodyBoost supplement is right for me?

Consider your health goals and needs. For personalized advice, it's best to consult a healthcare professional who can recommend supplements based on your health status and needs.

 

Can pregnant or nursing women take BioBodyBoost supplements?

Pregnant or nursing women should consult a healthcare provider before taking any dietary supplements to ensure they are safe for their specific situation.